To be specific, we’re bringing new products into our portfolio as a result of the deal: We’re also happy to welcome to the Carbonite family 140 new employees across the U.S., Canada, France and the U.K. Headquartered in Indianapolis, IN with offices around the globe, Double-Take has more than 6,000 customers ranging from small and midsize firms to Fortune 500 companies in more than 70 countries.Īli: We are acquiring the Double-Take Software. Now that EVault is successfully integrated, we felt the timing was right to acquire Double-Take.Īli: Double-Take is a leading provider of High Availability (HA), Disaster Recovery (DR) and Migration software solutions for physical, virtual, cloud and data services. We accelerated that move this past year by expanding into Disaster Recovery as a Service (DRaaS) with the acquisition of EVault. As you know, Carbonite has been steadily moving upmarket, building on our consumer-focused cloud backup legacy and adding cloud and hybrid-enabled server backup to meet the needs of small and midsize businesses.

Mohamad Ali: We made this deal to become the undisputed leader in the data protection market for small and midsized businesses. Mohamad, congratulations on this exciting announcement! Tell us a bit about the thinking behind the acquisition. A transcript of the conversation is below. We sat down with Carbonite CEO Mohamad Ali and asked him a few questions about the acquisition. We are very excited about this deal because it brings new products into our portfolio and grows both our employee and customer base worldwide. By focusing on one technology platform, one set of internal systems, and one unified brand, Carbonite is on the path to deliver the cloud data protection platform of the future.Today, Carbonite announced that it has acquired all the assets of Double-Take Software. Today Carbonite is a company with a robust data protection platform and multiple different products for every use case. We anticipate that streamlining our business on the Zuora platform will dramatically improve our processes, reduce IT time, improve our time to market, and increase flexibility in terms of pricing and packaging.”

Says Weiss, “We expect to see increased agility as we move all our business onto Zuora. With initial migration under way, they’re already seeing significant business benefits, according to Weiss, including “a dramatic drop in the amount of manual intervention and simplified revenue recognition process… Zuora has allowed us to enable standard customer features that our legacy home-grown system could not provide.” We want all transactions flowing through the same financial back-end,” says Weiss. “Ultimately our goal is to migrate all of our order transactions through Zuora, regardless of whether it’s for consumer or business, and regardless of channel: direct, reseller, MSP. They did a deep-dive technical and functional evaluation and found Zuora to be the best fit, in particular Zuora’s ability to support both ecommerce and traditional quote-to-cash through a reseller channel, tight synchronization with Salesforce, and the quality of Zuora as an organization. These initiatives led Carbonite to Zuora. Offer new products and tech, capitalizing on higher growth areas. Expansion into the addressable market.Quickly go to market in terms of pricing, packaging, and bundling to cross market their wide portfolio of products into their install base.

Get more out of existing partners and channel communities from acquisitions: more MSPs (Managed Service Providers) to sell higher-priced solutions.

“One Carbonite” – Streamline their business and boil it down to a single tech platform.

They needed a solution to support their core business initiatives, namely: “Our legacy financial processes were disconnected and labor intensive,” says Irwin Weiss, Vice President Information Technology at Carbonite. They were at a crossroads with their home-grown billing system, ten years in the making. But this growth through acquisition also left them with redundant systems and inefficient subscription management processes. These acquisitions cemented Carbonite as a one-stop-shop for data protection and propelled their transition from a primarily B2C business to B2B. One year later, Carbonite expanded into enterprise-grade solutions with high availability technology through the acquisition of DoubleTake. In early 2016, Carbonite acquired EVault products, adding hybrid backup and disaster recovery services for larger businesses to their portfolio. Carbonite began in 2005 as the answer to the question: “Why can’t there be an easy and affordable way to backup files online?” Originally a company serving homes and small businesses, today almost 70% of Carbonite’s revenue comes from business customers and 30% from consumers.

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